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root / app / models / mail_handler.rb @ 912:5e80956cc792
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| 1 | 441:cbce1fd3b1b7 | Chris | # Redmine - project management software
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| 2 | # Copyright (C) 2006-2011 Jean-Philippe Lang
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| 3 | 0:513646585e45 | Chris | #
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| 4 | # This program is free software; you can redistribute it and/or
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| 5 | # modify it under the terms of the GNU General Public License
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| 6 | # as published by the Free Software Foundation; either version 2
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| 7 | # of the License, or (at your option) any later version.
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| 8 | 441:cbce1fd3b1b7 | Chris | #
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| 9 | 0:513646585e45 | Chris | # This program is distributed in the hope that it will be useful,
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| 10 | # but WITHOUT ANY WARRANTY; without even the implied warranty of
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| 11 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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| 12 | # GNU General Public License for more details.
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| 13 | 441:cbce1fd3b1b7 | Chris | #
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| 14 | 0:513646585e45 | Chris | # You should have received a copy of the GNU General Public License
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| 15 | # along with this program; if not, write to the Free Software
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| 16 | # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA.
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| 17 | |||
| 18 | class MailHandler < ActionMailer::Base |
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| 19 | include ActionView::Helpers::SanitizeHelper |
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| 20 | 37:94944d00e43c | chris | include Redmine::I18n |
| 21 | 0:513646585e45 | Chris | |
| 22 | class UnauthorizedAction < StandardError; end |
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| 23 | class MissingInformation < StandardError; end |
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| 24 | 441:cbce1fd3b1b7 | Chris | |
| 25 | 0:513646585e45 | Chris | attr_reader :email, :user |
| 26 | |||
| 27 | def self.receive(email, options={}) |
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| 28 | @@handler_options = options.dup
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| 29 | 441:cbce1fd3b1b7 | Chris | |
| 30 | 0:513646585e45 | Chris | @@handler_options[:issue] ||= {} |
| 31 | 441:cbce1fd3b1b7 | Chris | |
| 32 | 0:513646585e45 | Chris | @@handler_options[:allow_override] = @@handler_options[:allow_override].split(',').collect(&:strip) if @@handler_options[:allow_override].is_a?(String) |
| 33 | @@handler_options[:allow_override] ||= [] |
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| 34 | # Project needs to be overridable if not specified
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| 35 | @@handler_options[:allow_override] << 'project' unless @@handler_options[:issue].has_key?(:project) |
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| 36 | # Status overridable by default
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| 37 | 441:cbce1fd3b1b7 | Chris | @@handler_options[:allow_override] << 'status' unless @@handler_options[:issue].has_key?(:status) |
| 38 | |||
| 39 | 0:513646585e45 | Chris | @@handler_options[:no_permission_check] = (@@handler_options[:no_permission_check].to_s == '1' ? true : false) |
| 40 | super email
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| 41 | end
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| 42 | 441:cbce1fd3b1b7 | Chris | |
| 43 | 0:513646585e45 | Chris | # Processes incoming emails
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| 44 | # Returns the created object (eg. an issue, a message) or false
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| 45 | def receive(email) |
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| 46 | @email = email
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| 47 | sender_email = email.from.to_a.first.to_s.strip |
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| 48 | # Ignore emails received from the application emission address to avoid hell cycles
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| 49 | if sender_email.downcase == Setting.mail_from.to_s.strip.downcase |
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| 50 | logger.info "MailHandler: ignoring email from Redmine emission address [#{sender_email}]" if logger && logger.info |
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| 51 | return false |
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| 52 | end
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| 53 | @user = User.find_by_mail(sender_email) if sender_email.present? |
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| 54 | if @user && !@user.active? |
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| 55 | logger.info "MailHandler: ignoring email from non-active user [#{@user.login}]" if logger && logger.info |
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| 56 | return false |
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| 57 | end
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| 58 | if @user.nil? |
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| 59 | # Email was submitted by an unknown user
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| 60 | case @@handler_options[:unknown_user] |
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| 61 | when 'accept' |
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| 62 | @user = User.anonymous |
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| 63 | when 'create' |
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| 64 | 909:cbb26bc654de | Chris | @user = create_user_from_email(email)
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| 65 | 0:513646585e45 | Chris | if @user |
| 66 | logger.info "MailHandler: [#{@user.login}] account created" if logger && logger.info |
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| 67 | Mailer.deliver_account_information(@user, @user.password) |
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| 68 | else
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| 69 | logger.error "MailHandler: could not create account for [#{sender_email}]" if logger && logger.error |
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| 70 | return false |
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| 71 | end
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| 72 | else
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| 73 | # Default behaviour, emails from unknown users are ignored
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| 74 | logger.info "MailHandler: ignoring email from unknown user [#{sender_email}]" if logger && logger.info |
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| 75 | return false |
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| 76 | end
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| 77 | end
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| 78 | User.current = @user |
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| 79 | dispatch |
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| 80 | end
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| 81 | 441:cbce1fd3b1b7 | Chris | |
| 82 | 0:513646585e45 | Chris | private |
| 83 | |||
| 84 | MESSAGE_ID_RE = %r{^<redmine\.([a-z0-9_]+)\-(\d+)\.\d+@} |
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| 85 | ISSUE_REPLY_SUBJECT_RE = %r{\[[^\]]*#(\d+)\]} |
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| 86 | MESSAGE_REPLY_SUBJECT_RE = %r{\[[^\]]*msg(\d+)\]} |
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| 87 | 441:cbce1fd3b1b7 | Chris | |
| 88 | 0:513646585e45 | Chris | def dispatch |
| 89 | headers = [email.in_reply_to, email.references].flatten.compact |
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| 90 | if headers.detect {|h| h.to_s =~ MESSAGE_ID_RE} |
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| 91 | klass, object_id = $1, $2.to_i |
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| 92 | method_name = "receive_#{klass}_reply"
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| 93 | if self.class.private_instance_methods.collect(&:to_s).include?(method_name) |
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| 94 | send method_name, object_id |
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| 95 | else
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| 96 | # ignoring it
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| 97 | end
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| 98 | elsif m = email.subject.match(ISSUE_REPLY_SUBJECT_RE) |
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| 99 | receive_issue_reply(m[1].to_i)
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| 100 | elsif m = email.subject.match(MESSAGE_REPLY_SUBJECT_RE) |
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| 101 | receive_message_reply(m[1].to_i)
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| 102 | else
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| 103 | 245:051f544170fe | Chris | dispatch_to_default |
| 104 | 0:513646585e45 | Chris | end
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| 105 | rescue ActiveRecord::RecordInvalid => e |
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| 106 | # TODO: send a email to the user
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| 107 | logger.error e.message if logger
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| 108 | false
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| 109 | rescue MissingInformation => e |
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| 110 | logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger |
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| 111 | false
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| 112 | rescue UnauthorizedAction => e |
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| 113 | logger.error "MailHandler: unauthorized attempt from #{user}" if logger |
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| 114 | false
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| 115 | end
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| 116 | 245:051f544170fe | Chris | |
| 117 | def dispatch_to_default |
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| 118 | receive_issue |
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| 119 | end
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| 120 | 441:cbce1fd3b1b7 | Chris | |
| 121 | 0:513646585e45 | Chris | # Creates a new issue
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| 122 | def receive_issue |
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| 123 | project = target_project |
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| 124 | # check permission
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| 125 | unless @@handler_options[:no_permission_check] |
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| 126 | raise UnauthorizedAction unless user.allowed_to?(:add_issues, project) |
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| 127 | end
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| 128 | |||
| 129 | 37:94944d00e43c | chris | issue = Issue.new(:author => user, :project => project) |
| 130 | issue.safe_attributes = issue_attributes_from_keywords(issue) |
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| 131 | issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)}
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| 132 | issue.subject = email.subject.to_s.chomp[0,255] |
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| 133 | 0:513646585e45 | Chris | if issue.subject.blank?
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| 134 | issue.subject = '(no subject)'
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| 135 | end
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| 136 | issue.description = cleaned_up_text_body |
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| 137 | 441:cbce1fd3b1b7 | Chris | |
| 138 | 0:513646585e45 | Chris | # add To and Cc as watchers before saving so the watchers can reply to Redmine
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| 139 | add_watchers(issue) |
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| 140 | issue.save! |
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| 141 | add_attachments(issue) |
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| 142 | logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info |
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| 143 | issue |
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| 144 | end
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| 145 | 441:cbce1fd3b1b7 | Chris | |
| 146 | 0:513646585e45 | Chris | # Adds a note to an existing issue
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| 147 | def receive_issue_reply(issue_id) |
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| 148 | issue = Issue.find_by_id(issue_id)
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| 149 | return unless issue |
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| 150 | # check permission
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| 151 | unless @@handler_options[:no_permission_check] |
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| 152 | raise UnauthorizedAction unless user.allowed_to?(:add_issue_notes, issue.project) || user.allowed_to?(:edit_issues, issue.project) |
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| 153 | end
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| 154 | 441:cbce1fd3b1b7 | Chris | |
| 155 | 119:8661b858af72 | Chris | # ignore CLI-supplied defaults for new issues
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| 156 | @@handler_options[:issue].clear |
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| 157 | 441:cbce1fd3b1b7 | Chris | |
| 158 | journal = issue.init_journal(user) |
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| 159 | 37:94944d00e43c | chris | issue.safe_attributes = issue_attributes_from_keywords(issue) |
| 160 | issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)}
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| 161 | 441:cbce1fd3b1b7 | Chris | journal.notes = cleaned_up_text_body |
| 162 | 0:513646585e45 | Chris | add_attachments(issue) |
| 163 | issue.save! |
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| 164 | logger.info "MailHandler: issue ##{issue.id} updated by #{user}" if logger && logger.info |
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| 165 | journal |
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| 166 | end
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| 167 | 441:cbce1fd3b1b7 | Chris | |
| 168 | 0:513646585e45 | Chris | # Reply will be added to the issue
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| 169 | def receive_journal_reply(journal_id) |
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| 170 | journal = Journal.find_by_id(journal_id)
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| 171 | if journal && journal.journalized_type == 'Issue' |
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| 172 | receive_issue_reply(journal.journalized_id) |
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| 173 | end
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| 174 | end
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| 175 | 441:cbce1fd3b1b7 | Chris | |
| 176 | 0:513646585e45 | Chris | # Receives a reply to a forum message
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| 177 | def receive_message_reply(message_id) |
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| 178 | message = Message.find_by_id(message_id)
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| 179 | if message
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| 180 | message = message.root |
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| 181 | 441:cbce1fd3b1b7 | Chris | |
| 182 | 0:513646585e45 | Chris | unless @@handler_options[:no_permission_check] |
| 183 | raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project) |
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| 184 | end
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| 185 | 441:cbce1fd3b1b7 | Chris | |
| 186 | 0:513646585e45 | Chris | if !message.locked?
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| 187 | reply = Message.new(:subject => email.subject.gsub(%r{^.*msg\d+\]}, '').strip, |
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| 188 | :content => cleaned_up_text_body)
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| 189 | reply.author = user |
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| 190 | reply.board = message.board |
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| 191 | message.children << reply |
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| 192 | add_attachments(reply) |
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| 193 | reply |
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| 194 | else
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| 195 | logger.info "MailHandler: ignoring reply from [#{sender_email}] to a locked topic" if logger && logger.info |
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| 196 | end
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| 197 | end
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| 198 | end
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| 199 | 441:cbce1fd3b1b7 | Chris | |
| 200 | 0:513646585e45 | Chris | def add_attachments(obj) |
| 201 | 909:cbb26bc654de | Chris | if email.attachments && email.attachments.any?
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| 202 | 0:513646585e45 | Chris | email.attachments.each do |attachment|
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| 203 | 909:cbb26bc654de | Chris | obj.attachments << Attachment.create(:container => obj, |
| 204 | 0:513646585e45 | Chris | :file => attachment,
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| 205 | :author => user,
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| 206 | :content_type => attachment.content_type)
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| 207 | end
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| 208 | end
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| 209 | end
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| 210 | 441:cbce1fd3b1b7 | Chris | |
| 211 | 0:513646585e45 | Chris | # Adds To and Cc as watchers of the given object if the sender has the
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| 212 | # appropriate permission
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| 213 | def add_watchers(obj) |
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| 214 | if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project) |
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| 215 | addresses = [email.to, email.cc].flatten.compact.uniq.collect {|a| a.strip.downcase}
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| 216 | unless addresses.empty?
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| 217 | watchers = User.active.find(:all, :conditions => ['LOWER(mail) IN (?)', addresses]) |
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| 218 | watchers.each {|w| obj.add_watcher(w)}
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| 219 | end
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| 220 | end
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| 221 | end
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| 222 | 441:cbce1fd3b1b7 | Chris | |
| 223 | 0:513646585e45 | Chris | def get_keyword(attr, options={}) |
| 224 | @keywords ||= {}
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| 225 | if @keywords.has_key?(attr) |
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| 226 | @keywords[attr]
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| 227 | else
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| 228 | @keywords[attr] = begin |
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| 229 | 37:94944d00e43c | chris | if (options[:override] || @@handler_options[:allow_override].include?(attr.to_s)) && (v = extract_keyword!(plain_text_body, attr, options[:format])) |
| 230 | v |
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| 231 | 0:513646585e45 | Chris | elsif !@@handler_options[:issue][attr].blank? |
| 232 | @@handler_options[:issue][attr] |
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| 233 | end
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| 234 | end
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| 235 | end
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| 236 | end
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| 237 | 441:cbce1fd3b1b7 | Chris | |
| 238 | 37:94944d00e43c | chris | # Destructively extracts the value for +attr+ in +text+
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| 239 | # Returns nil if no matching keyword found
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| 240 | def extract_keyword!(text, attr, format=nil) |
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| 241 | keys = [attr.to_s.humanize] |
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| 242 | if attr.is_a?(Symbol) |
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| 243 | 119:8661b858af72 | Chris | keys << l("field_#{attr}", :default => '', :locale => user.language) if user && user.language.present? |
| 244 | keys << l("field_#{attr}", :default => '', :locale => Setting.default_language) if Setting.default_language.present? |
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| 245 | 37:94944d00e43c | chris | end
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| 246 | keys.reject! {|k| k.blank?}
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| 247 | keys.collect! {|k| Regexp.escape(k)}
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| 248 | format ||= '.+'
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| 249 | text.gsub!(/^(#{keys.join('|')})[ \t]*:[ \t]*(#{format})\s*$/i, '') |
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| 250 | $2 && $2.strip |
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| 251 | end
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| 252 | |||
| 253 | def target_project |
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| 254 | # TODO: other ways to specify project:
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| 255 | # * parse the email To field
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| 256 | # * specific project (eg. Setting.mail_handler_target_project)
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| 257 | target = Project.find_by_identifier(get_keyword(:project)) |
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| 258 | raise MissingInformation.new('Unable to determine target project') if target.nil? |
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| 259 | target |
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| 260 | end
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| 261 | 441:cbce1fd3b1b7 | Chris | |
| 262 | 37:94944d00e43c | chris | # Returns a Hash of issue attributes extracted from keywords in the email body
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| 263 | def issue_attributes_from_keywords(issue) |
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| 264 | 909:cbb26bc654de | Chris | assigned_to = (k = get_keyword(:assigned_to, :override => true)) && find_assignee_from_keyword(k, issue) |
| 265 | 441:cbce1fd3b1b7 | Chris | |
| 266 | 119:8661b858af72 | Chris | attrs = {
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| 267 | 507:0c939c159af4 | Chris | 'tracker_id' => (k = get_keyword(:tracker)) && issue.project.trackers.named(k).first.try(:id), |
| 268 | 'status_id' => (k = get_keyword(:status)) && IssueStatus.named(k).first.try(:id), |
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| 269 | 'priority_id' => (k = get_keyword(:priority)) && IssuePriority.named(k).first.try(:id), |
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| 270 | 'category_id' => (k = get_keyword(:category)) && issue.project.issue_categories.named(k).first.try(:id), |
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| 271 | 37:94944d00e43c | chris | 'assigned_to_id' => assigned_to.try(:id), |
| 272 | 507:0c939c159af4 | Chris | 'fixed_version_id' => (k = get_keyword(:fixed_version, :override => true)) && issue.project.shared_versions.named(k).first.try(:id), |
| 273 | 37:94944d00e43c | chris | 'start_date' => get_keyword(:start_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'), |
| 274 | 'due_date' => get_keyword(:due_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'), |
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| 275 | 'estimated_hours' => get_keyword(:estimated_hours, :override => true), |
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| 276 | 'done_ratio' => get_keyword(:done_ratio, :override => true, :format => '(\d|10)?0') |
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| 277 | }.delete_if {|k, v| v.blank? }
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| 278 | 441:cbce1fd3b1b7 | Chris | |
| 279 | 119:8661b858af72 | Chris | if issue.new_record? && attrs['tracker_id'].nil? |
| 280 | attrs['tracker_id'] = issue.project.trackers.find(:first).try(:id) |
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| 281 | end
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| 282 | 441:cbce1fd3b1b7 | Chris | |
| 283 | 119:8661b858af72 | Chris | attrs |
| 284 | 37:94944d00e43c | chris | end
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| 285 | 441:cbce1fd3b1b7 | Chris | |
| 286 | 37:94944d00e43c | chris | # Returns a Hash of issue custom field values extracted from keywords in the email body
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| 287 | 441:cbce1fd3b1b7 | Chris | def custom_field_values_from_keywords(customized) |
| 288 | 37:94944d00e43c | chris | customized.custom_field_values.inject({}) do |h, v|
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| 289 | if value = get_keyword(v.custom_field.name, :override => true) |
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| 290 | h[v.custom_field.id.to_s] = value |
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| 291 | end
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| 292 | h |
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| 293 | end
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| 294 | end
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| 295 | 441:cbce1fd3b1b7 | Chris | |
| 296 | 0:513646585e45 | Chris | # Returns the text/plain part of the email
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| 297 | # If not found (eg. HTML-only email), returns the body with tags removed
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| 298 | def plain_text_body |
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| 299 | return @plain_text_body unless @plain_text_body.nil? |
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| 300 | parts = @email.parts.collect {|c| (c.respond_to?(:parts) && !c.parts.empty?) ? c.parts : c}.flatten |
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| 301 | if parts.empty?
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| 302 | parts << @email
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| 303 | end
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| 304 | plain_text_part = parts.detect {|p| p.content_type == 'text/plain'}
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| 305 | if plain_text_part.nil?
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| 306 | # no text/plain part found, assuming html-only email
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| 307 | # strip html tags and remove doctype directive
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| 308 | @plain_text_body = strip_tags(@email.body.to_s) |
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| 309 | @plain_text_body.gsub! %r{^<!DOCTYPE .*$}, '' |
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| 310 | else
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| 311 | @plain_text_body = plain_text_part.body.to_s
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| 312 | end
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| 313 | @plain_text_body.strip!
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| 314 | @plain_text_body
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| 315 | end
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| 316 | 441:cbce1fd3b1b7 | Chris | |
| 317 | 0:513646585e45 | Chris | def cleaned_up_text_body |
| 318 | cleanup_body(plain_text_body) |
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| 319 | end
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| 320 | |||
| 321 | def self.full_sanitizer |
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| 322 | @full_sanitizer ||= HTML::FullSanitizer.new |
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| 323 | end
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| 324 | 441:cbce1fd3b1b7 | Chris | |
| 325 | 909:cbb26bc654de | Chris | def self.assign_string_attribute_with_limit(object, attribute, value) |
| 326 | limit = object.class.columns_hash[attribute.to_s].limit || 255
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| 327 | value = value.to_s.slice(0, limit)
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| 328 | object.send("#{attribute}=", value)
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| 329 | end
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| 330 | |||
| 331 | # Returns a User from an email address and a full name
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| 332 | def self.new_user_from_attributes(email_address, fullname=nil) |
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| 333 | user = User.new
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| 334 | |||
| 335 | # Truncating the email address would result in an invalid format
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| 336 | user.mail = email_address |
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| 337 | assign_string_attribute_with_limit(user, 'login', email_address)
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| 338 | |||
| 339 | names = fullname.blank? ? email_address.gsub(/@.*$/, '').split('.') : fullname.split |
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| 340 | assign_string_attribute_with_limit(user, 'firstname', names.shift)
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| 341 | assign_string_attribute_with_limit(user, 'lastname', names.join(' ')) |
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| 342 | user.lastname = '-' if user.lastname.blank? |
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| 343 | |||
| 344 | password_length = [Setting.password_min_length.to_i, 10].max |
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| 345 | user.password = ActiveSupport::SecureRandom.hex(password_length / 2 + 1) |
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| 346 | user.language = Setting.default_language
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| 347 | |||
| 348 | unless user.valid?
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| 349 | user.login = "user#{ActiveSupport::SecureRandom.hex(6)}" if user.errors.on(:login) |
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| 350 | user.firstname = "-" if user.errors.on(:firstname) |
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| 351 | user.lastname = "-" if user.errors.on(:lastname) |
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| 352 | end
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| 353 | |||
| 354 | user |
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| 355 | end
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| 356 | |||
| 357 | # Creates a User for the +email+ sender
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| 358 | # Returns the user or nil if it could not be created
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| 359 | def create_user_from_email(email) |
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| 360 | 0:513646585e45 | Chris | addr = email.from_addrs.to_a.first |
| 361 | if addr && !addr.spec.blank?
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| 362 | 909:cbb26bc654de | Chris | user = self.class.new_user_from_attributes(addr.spec, addr.name)
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| 363 | if user.save
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| 364 | user |
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| 365 | else
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| 366 | logger.error "MailHandler: failed to create User: #{user.errors.full_messages}" if logger |
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| 367 | nil
|
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| 368 | end
|
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| 369 | else
|
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| 370 | logger.error "MailHandler: failed to create User: no FROM address found" if logger |
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| 371 | nil
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| 372 | 0:513646585e45 | Chris | end
|
| 373 | end
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| 374 | |||
| 375 | private |
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| 376 | 441:cbce1fd3b1b7 | Chris | |
| 377 | 0:513646585e45 | Chris | # Removes the email body of text after the truncation configurations.
|
| 378 | def cleanup_body(body) |
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| 379 | delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map {|s| Regexp.escape(s)} |
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| 380 | unless delimiters.empty?
|
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| 381 | 37:94944d00e43c | chris | regex = Regexp.new("^[> ]*(#{ delimiters.join('|') })\s*[\r\n].*", Regexp::MULTILINE) |
| 382 | 0:513646585e45 | Chris | body = body.gsub(regex, '')
|
| 383 | end
|
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| 384 | body.strip |
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| 385 | end
|
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| 386 | |||
| 387 | 909:cbb26bc654de | Chris | def find_assignee_from_keyword(keyword, issue) |
| 388 | keyword = keyword.to_s.downcase |
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| 389 | assignable = issue.assignable_users |
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| 390 | assignee = nil
|
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| 391 | assignee ||= assignable.detect {|a| a.mail.to_s.downcase == keyword || a.login.to_s.downcase == keyword}
|
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| 392 | if assignee.nil? && keyword.match(/ /) |
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| 393 | 0:513646585e45 | Chris | firstname, lastname = *(keyword.split) # "First Last Throwaway"
|
| 394 | 909:cbb26bc654de | Chris | assignee ||= assignable.detect {|a| a.is_a?(User) && a.firstname.to_s.downcase == firstname && a.lastname.to_s.downcase == lastname}
|
| 395 | 0:513646585e45 | Chris | end
|
| 396 | 909:cbb26bc654de | Chris | if assignee.nil?
|
| 397 | assignee ||= assignable.detect {|a| a.is_a?(Group) && a.name.downcase == keyword}
|
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| 398 | end
|
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| 399 | assignee |
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| 400 | 0:513646585e45 | Chris | end
|
| 401 | end |