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| 1 | 1296:038ba2d95de8 | Chris | # Redmine - project management software |
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| 2 | # Copyright (C) 2006-2012 Jean-Philippe Lang |
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| 3 | # |
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| 4 | # This program is free software; you can redistribute it and/or |
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| 5 | # modify it under the terms of the GNU General Public License |
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| 6 | # as published by the Free Software Foundation; either version 2 |
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| 7 | # of the License, or (at your option) any later version. |
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| 8 | # |
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| 9 | # This program is distributed in the hope that it will be useful, |
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| 10 | # but WITHOUT ANY WARRANTY; without even the implied warranty of |
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| 11 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| 12 | # GNU General Public License for more details. |
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| 13 | # |
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| 14 | # You should have received a copy of the GNU General Public License |
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| 15 | # along with this program; if not, write to the Free Software |
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| 16 | # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA. |
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| 17 | |||
| 18 | class MailHandler < ActionMailer::Base |
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| 19 | include ActionView::Helpers::SanitizeHelper |
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| 20 | include Redmine::I18n |
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| 21 | |||
| 22 | class UnauthorizedAction < StandardError; end |
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| 23 | class MissingInformation < StandardError; end |
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| 24 | |||
| 25 | attr_reader :email, :user |
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| 26 | |||
| 27 | def self.receive(email, options={})
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| 28 | @@handler_options = options.dup |
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| 29 | |||
| 30 | @@handler_options[:issue] ||= {}
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| 31 | |||
| 32 | if @@handler_options[:allow_override].is_a?(String) |
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| 33 | @@handler_options[:allow_override] = @@handler_options[:allow_override].split(',').collect(&:strip)
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| 34 | end |
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| 35 | @@handler_options[:allow_override] ||= [] |
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| 36 | # Project needs to be overridable if not specified |
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| 37 | @@handler_options[:allow_override] << 'project' unless @@handler_options[:issue].has_key?(:project) |
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| 38 | # Status overridable by default |
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| 39 | @@handler_options[:allow_override] << 'status' unless @@handler_options[:issue].has_key?(:status) |
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| 40 | |||
| 41 | @@handler_options[:no_permission_check] = (@@handler_options[:no_permission_check].to_s == '1' ? true : false) |
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| 42 | |||
| 43 | email.force_encoding('ASCII-8BIT') if email.respond_to?(:force_encoding)
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| 44 | super(email) |
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| 45 | end |
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| 46 | |||
| 47 | def logger |
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| 48 | Rails.logger |
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| 49 | end |
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| 50 | |||
| 51 | cattr_accessor :ignored_emails_headers |
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| 52 | @@ignored_emails_headers = {
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| 53 | 'X-Auto-Response-Suppress' => 'oof', |
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| 54 | 'Auto-Submitted' => /^auto-/ |
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| 55 | } |
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| 56 | |||
| 57 | # Processes incoming emails |
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| 58 | # Returns the created object (eg. an issue, a message) or false |
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| 59 | def receive(email) |
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| 60 | @email = email |
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| 61 | sender_email = email.from.to_a.first.to_s.strip |
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| 62 | # Ignore emails received from the application emission address to avoid hell cycles |
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| 63 | if sender_email.downcase == Setting.mail_from.to_s.strip.downcase |
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| 64 | if logger && logger.info |
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| 65 | logger.info "MailHandler: ignoring email from Redmine emission address [#{sender_email}]"
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| 66 | end |
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| 67 | return false |
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| 68 | end |
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| 69 | # Ignore auto generated emails |
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| 70 | self.class.ignored_emails_headers.each do |key, ignored_value| |
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| 71 | value = email.header[key] |
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| 72 | if value |
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| 73 | value = value.to_s.downcase |
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| 74 | if (ignored_value.is_a?(Regexp) && value.match(ignored_value)) || value == ignored_value |
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| 75 | if logger && logger.info |
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| 76 | logger.info "MailHandler: ignoring email with #{key}:#{value} header"
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| 77 | end |
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| 78 | return false |
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| 79 | end |
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| 80 | end |
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| 81 | end |
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| 82 | @user = User.find_by_mail(sender_email) if sender_email.present? |
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| 83 | if @user && !@user.active? |
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| 84 | if logger && logger.info |
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| 85 | logger.info "MailHandler: ignoring email from non-active user [#{@user.login}]"
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| 86 | end |
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| 87 | return false |
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| 88 | end |
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| 89 | if @user.nil? |
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| 90 | # Email was submitted by an unknown user |
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| 91 | case @@handler_options[:unknown_user] |
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| 92 | when 'accept' |
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| 93 | @user = User.anonymous |
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| 94 | when 'create' |
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| 95 | @user = create_user_from_email |
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| 96 | if @user |
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| 97 | if logger && logger.info |
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| 98 | logger.info "MailHandler: [#{@user.login}] account created"
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| 99 | end |
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| 100 | Mailer.account_information(@user, @user.password).deliver |
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| 101 | else |
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| 102 | if logger && logger.error |
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| 103 | logger.error "MailHandler: could not create account for [#{sender_email}]"
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| 104 | end |
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| 105 | return false |
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| 106 | end |
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| 107 | else |
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| 108 | # Default behaviour, emails from unknown users are ignored |
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| 109 | if logger && logger.info |
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| 110 | logger.info "MailHandler: ignoring email from unknown user [#{sender_email}]"
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| 111 | end |
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| 112 | return false |
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| 113 | end |
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| 114 | end |
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| 115 | User.current = @user |
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| 116 | dispatch |
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| 117 | end |
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| 118 | |||
| 119 | private |
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| 120 | |||
| 121 | MESSAGE_ID_RE = %r{^<?redmine\.([a-z0-9_]+)\-(\d+)\.\d+@}
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| 122 | ISSUE_REPLY_SUBJECT_RE = %r{\[[^\]]*#(\d+)\]}
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| 123 | MESSAGE_REPLY_SUBJECT_RE = %r{\[[^\]]*msg(\d+)\]}
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| 124 | |||
| 125 | def dispatch |
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| 126 | headers = [email.in_reply_to, email.references].flatten.compact |
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| 127 | subject = email.subject.to_s |
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| 128 | if headers.detect {|h| h.to_s =~ MESSAGE_ID_RE}
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| 129 | klass, object_id = $1, $2.to_i |
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| 130 | method_name = "receive_#{klass}_reply"
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| 131 | if self.class.private_instance_methods.collect(&:to_s).include?(method_name) |
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| 132 | send method_name, object_id |
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| 133 | else |
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| 134 | # ignoring it |
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| 135 | end |
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| 136 | elsif m = subject.match(ISSUE_REPLY_SUBJECT_RE) |
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| 137 | receive_issue_reply(m[1].to_i) |
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| 138 | elsif m = subject.match(MESSAGE_REPLY_SUBJECT_RE) |
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| 139 | receive_message_reply(m[1].to_i) |
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| 140 | else |
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| 141 | dispatch_to_default |
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| 142 | end |
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| 143 | rescue ActiveRecord::RecordInvalid => e |
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| 144 | # TODO: send a email to the user |
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| 145 | logger.error e.message if logger |
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| 146 | false |
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| 147 | rescue MissingInformation => e |
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| 148 | logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger
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| 149 | false |
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| 150 | rescue UnauthorizedAction => e |
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| 151 | logger.error "MailHandler: unauthorized attempt from #{user}" if logger
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| 152 | false |
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| 153 | end |
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| 154 | |||
| 155 | def dispatch_to_default |
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| 156 | receive_issue |
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| 157 | end |
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| 158 | |||
| 159 | # Creates a new issue |
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| 160 | def receive_issue |
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| 161 | project = target_project |
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| 162 | # check permission |
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| 163 | unless @@handler_options[:no_permission_check] |
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| 164 | raise UnauthorizedAction unless user.allowed_to?(:add_issues, project) |
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| 165 | end |
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| 166 | |||
| 167 | issue = Issue.new(:author => user, :project => project) |
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| 168 | issue.safe_attributes = issue_attributes_from_keywords(issue) |
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| 169 | issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)}
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| 170 | issue.subject = cleaned_up_subject |
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| 171 | if issue.subject.blank? |
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| 172 | issue.subject = '(no subject)' |
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| 173 | end |
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| 174 | issue.description = cleaned_up_text_body |
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| 175 | |||
| 176 | # add To and Cc as watchers before saving so the watchers can reply to Redmine |
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| 177 | add_watchers(issue) |
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| 178 | issue.save! |
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| 179 | add_attachments(issue) |
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| 180 | logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info
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| 181 | issue |
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| 182 | end |
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| 183 | |||
| 184 | # Adds a note to an existing issue |
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| 185 | def receive_issue_reply(issue_id, from_journal=nil) |
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| 186 | issue = Issue.find_by_id(issue_id) |
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| 187 | return unless issue |
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| 188 | # check permission |
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| 189 | unless @@handler_options[:no_permission_check] |
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| 190 | unless user.allowed_to?(:add_issue_notes, issue.project) || |
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| 191 | user.allowed_to?(:edit_issues, issue.project) |
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| 192 | raise UnauthorizedAction |
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| 193 | end |
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| 194 | end |
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| 195 | |||
| 196 | # ignore CLI-supplied defaults for new issues |
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| 197 | @@handler_options[:issue].clear |
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| 198 | |||
| 199 | journal = issue.init_journal(user) |
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| 200 | if from_journal && from_journal.private_notes? |
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| 201 | # If the received email was a reply to a private note, make the added note private |
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| 202 | issue.private_notes = true |
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| 203 | end |
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| 204 | issue.safe_attributes = issue_attributes_from_keywords(issue) |
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| 205 | issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)}
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| 206 | journal.notes = cleaned_up_text_body |
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| 207 | add_attachments(issue) |
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| 208 | issue.save! |
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| 209 | if logger && logger.info |
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| 210 | logger.info "MailHandler: issue ##{issue.id} updated by #{user}"
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| 211 | end |
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| 212 | journal |
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| 213 | end |
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| 214 | |||
| 215 | # Reply will be added to the issue |
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| 216 | def receive_journal_reply(journal_id) |
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| 217 | journal = Journal.find_by_id(journal_id) |
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| 218 | if journal && journal.journalized_type == 'Issue' |
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| 219 | receive_issue_reply(journal.journalized_id, journal) |
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| 220 | end |
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| 221 | end |
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| 222 | |||
| 223 | # Receives a reply to a forum message |
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| 224 | def receive_message_reply(message_id) |
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| 225 | message = Message.find_by_id(message_id) |
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| 226 | if message |
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| 227 | message = message.root |
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| 228 | |||
| 229 | unless @@handler_options[:no_permission_check] |
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| 230 | raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project) |
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| 231 | end |
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| 232 | |||
| 233 | if !message.locked? |
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| 234 | reply = Message.new(:subject => cleaned_up_subject.gsub(%r{^.*msg\d+\]}, '').strip,
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| 235 | :content => cleaned_up_text_body) |
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| 236 | reply.author = user |
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| 237 | reply.board = message.board |
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| 238 | message.children << reply |
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| 239 | add_attachments(reply) |
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| 240 | reply |
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| 241 | else |
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| 242 | if logger && logger.info |
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| 243 | logger.info "MailHandler: ignoring reply from [#{sender_email}] to a locked topic"
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| 244 | end |
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| 245 | end |
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| 246 | end |
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| 247 | end |
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| 248 | |||
| 249 | def add_attachments(obj) |
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| 250 | if email.attachments && email.attachments.any? |
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| 251 | email.attachments.each do |attachment| |
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| 252 | obj.attachments << Attachment.create(:container => obj, |
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| 253 | :file => attachment.decoded, |
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| 254 | :filename => attachment.filename, |
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| 255 | :author => user, |
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| 256 | :content_type => attachment.mime_type) |
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| 257 | end |
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| 258 | end |
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| 259 | end |
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| 260 | |||
| 261 | # Adds To and Cc as watchers of the given object if the sender has the |
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| 262 | # appropriate permission |
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| 263 | def add_watchers(obj) |
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| 264 | if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project)
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| 265 | addresses = [email.to, email.cc].flatten.compact.uniq.collect {|a| a.strip.downcase}
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| 266 | unless addresses.empty? |
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| 267 | watchers = User.active.find(:all, :conditions => ['LOWER(mail) IN (?)', addresses]) |
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| 268 | watchers.each {|w| obj.add_watcher(w)}
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| 269 | end |
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| 270 | end |
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| 271 | end |
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| 272 | |||
| 273 | def get_keyword(attr, options={})
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| 274 | @keywords ||= {}
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| 275 | if @keywords.has_key?(attr) |
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| 276 | @keywords[attr] |
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| 277 | else |
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| 278 | @keywords[attr] = begin |
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| 279 | if (options[:override] || @@handler_options[:allow_override].include?(attr.to_s)) && |
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| 280 | (v = extract_keyword!(plain_text_body, attr, options[:format])) |
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| 281 | v |
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| 282 | elsif !@@handler_options[:issue][attr].blank? |
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| 283 | @@handler_options[:issue][attr] |
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| 284 | end |
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| 285 | end |
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| 286 | end |
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| 287 | end |
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| 288 | |||
| 289 | # Destructively extracts the value for +attr+ in +text+ |
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| 290 | # Returns nil if no matching keyword found |
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| 291 | def extract_keyword!(text, attr, format=nil) |
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| 292 | keys = [attr.to_s.humanize] |
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| 293 | if attr.is_a?(Symbol) |
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| 294 | if user && user.language.present? |
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| 295 | keys << l("field_#{attr}", :default => '', :locale => user.language)
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| 296 | end |
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| 297 | if Setting.default_language.present? |
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| 298 | keys << l("field_#{attr}", :default => '', :locale => Setting.default_language)
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| 299 | end |
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| 300 | end |
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| 301 | keys.reject! {|k| k.blank?}
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| 302 | keys.collect! {|k| Regexp.escape(k)}
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| 303 | format ||= '.+' |
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| 304 | keyword = nil |
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| 305 | regexp = /^(#{keys.join('|')})[ \t]*:[ \t]*(#{format})\s*$/i
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| 306 | if m = text.match(regexp) |
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| 307 | keyword = m[2].strip |
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| 308 | text.gsub!(regexp, '') |
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| 309 | end |
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| 310 | keyword |
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| 311 | end |
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| 312 | |||
| 313 | def target_project |
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| 314 | # TODO: other ways to specify project: |
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| 315 | # * parse the email To field |
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| 316 | # * specific project (eg. Setting.mail_handler_target_project) |
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| 317 | target = Project.find_by_identifier(get_keyword(:project)) |
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| 318 | raise MissingInformation.new('Unable to determine target project') if target.nil?
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| 319 | target |
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| 320 | end |
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| 321 | |||
| 322 | # Returns a Hash of issue attributes extracted from keywords in the email body |
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| 323 | def issue_attributes_from_keywords(issue) |
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| 324 | assigned_to = (k = get_keyword(:assigned_to, :override => true)) && find_assignee_from_keyword(k, issue) |
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| 325 | |||
| 326 | attrs = {
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| 327 | 'tracker_id' => (k = get_keyword(:tracker)) && issue.project.trackers.named(k).first.try(:id), |
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| 328 | 'status_id' => (k = get_keyword(:status)) && IssueStatus.named(k).first.try(:id), |
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| 329 | 'priority_id' => (k = get_keyword(:priority)) && IssuePriority.named(k).first.try(:id), |
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| 330 | 'category_id' => (k = get_keyword(:category)) && issue.project.issue_categories.named(k).first.try(:id), |
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| 331 | 'assigned_to_id' => assigned_to.try(:id), |
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| 332 | 'fixed_version_id' => (k = get_keyword(:fixed_version, :override => true)) && |
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| 333 | issue.project.shared_versions.named(k).first.try(:id), |
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| 334 | 'start_date' => get_keyword(:start_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'),
|
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| 335 | 'due_date' => get_keyword(:due_date, :override => true, :format => '\d{4}-\d{2}-\d{2}'),
|
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| 336 | 'estimated_hours' => get_keyword(:estimated_hours, :override => true), |
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| 337 | 'done_ratio' => get_keyword(:done_ratio, :override => true, :format => '(\d|10)?0') |
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| 338 | }.delete_if {|k, v| v.blank? }
|
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| 339 | |||
| 340 | if issue.new_record? && attrs['tracker_id'].nil? |
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| 341 | attrs['tracker_id'] = issue.project.trackers.find(:first).try(:id) |
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| 342 | end |
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| 343 | |||
| 344 | attrs |
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| 345 | end |
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| 346 | |||
| 347 | # Returns a Hash of issue custom field values extracted from keywords in the email body |
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| 348 | def custom_field_values_from_keywords(customized) |
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| 349 | customized.custom_field_values.inject({}) do |h, v|
|
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| 350 | if keyword = get_keyword(v.custom_field.name, :override => true) |
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| 351 | h[v.custom_field.id.to_s] = v.custom_field.value_from_keyword(keyword, customized) |
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| 352 | end |
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| 353 | h |
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| 354 | end |
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| 355 | end |
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| 356 | |||
| 357 | # Returns the text/plain part of the email |
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| 358 | # If not found (eg. HTML-only email), returns the body with tags removed |
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| 359 | def plain_text_body |
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| 360 | return @plain_text_body unless @plain_text_body.nil? |
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| 361 | |||
| 362 | part = email.text_part || email.html_part || email |
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| 363 | @plain_text_body = Redmine::CodesetUtil.to_utf8(part.body.decoded, part.charset) |
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| 364 | |||
| 365 | # strip html tags and remove doctype directive |
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| 366 | @plain_text_body = strip_tags(@plain_text_body.strip) |
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| 367 | @plain_text_body.sub! %r{^<!DOCTYPE .*$}, ''
|
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| 368 | @plain_text_body |
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| 369 | end |
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| 370 | |||
| 371 | def cleaned_up_text_body |
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| 372 | cleanup_body(plain_text_body) |
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| 373 | end |
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| 374 | |||
| 375 | def cleaned_up_subject |
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| 376 | subject = email.subject.to_s |
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| 377 | subject.strip[0,255] |
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| 378 | end |
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| 379 | |||
| 380 | def self.full_sanitizer |
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| 381 | @full_sanitizer ||= HTML::FullSanitizer.new |
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| 382 | end |
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| 383 | |||
| 384 | def self.assign_string_attribute_with_limit(object, attribute, value, limit=nil) |
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| 385 | limit ||= object.class.columns_hash[attribute.to_s].limit || 255 |
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| 386 | value = value.to_s.slice(0, limit) |
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| 387 | object.send("#{attribute}=", value)
|
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| 388 | end |
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| 389 | |||
| 390 | # Returns a User from an email address and a full name |
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| 391 | def self.new_user_from_attributes(email_address, fullname=nil) |
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| 392 | user = User.new |
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| 393 | |||
| 394 | # Truncating the email address would result in an invalid format |
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| 395 | user.mail = email_address |
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| 396 | assign_string_attribute_with_limit(user, 'login', email_address, User::LOGIN_LENGTH_LIMIT) |
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| 397 | |||
| 398 | names = fullname.blank? ? email_address.gsub(/@.*$/, '').split('.') : fullname.split
|
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| 399 | assign_string_attribute_with_limit(user, 'firstname', names.shift) |
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| 400 | assign_string_attribute_with_limit(user, 'lastname', names.join(' '))
|
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| 401 | user.lastname = '-' if user.lastname.blank? |
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| 402 | |||
| 403 | password_length = [Setting.password_min_length.to_i, 10].max |
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| 404 | user.password = Redmine::Utils.random_hex(password_length / 2 + 1) |
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| 405 | user.language = Setting.default_language |
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| 406 | |||
| 407 | unless user.valid? |
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| 408 | user.login = "user#{Redmine::Utils.random_hex(6)}" unless user.errors[:login].blank?
|
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| 409 | user.firstname = "-" unless user.errors[:firstname].blank? |
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| 410 | user.lastname = "-" unless user.errors[:lastname].blank? |
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| 411 | end |
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| 412 | |||
| 413 | user |
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| 414 | end |
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| 415 | |||
| 416 | # Creates a User for the +email+ sender |
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| 417 | # Returns the user or nil if it could not be created |
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| 418 | def create_user_from_email |
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| 419 | from = email.header['from'].to_s |
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| 420 | addr, name = from, nil |
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| 421 | if m = from.match(/^"?(.+?)"?\s+<(.+@.+)>$/) |
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| 422 | addr, name = m[2], m[1] |
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| 423 | end |
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| 424 | if addr.present? |
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| 425 | user = self.class.new_user_from_attributes(addr, name) |
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| 426 | if user.save |
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| 427 | user |
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| 428 | else |
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| 429 | logger.error "MailHandler: failed to create User: #{user.errors.full_messages}" if logger
|
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| 430 | nil |
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| 431 | end |
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| 432 | else |
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| 433 | logger.error "MailHandler: failed to create User: no FROM address found" if logger |
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| 434 | nil |
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| 435 | end |
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| 436 | end |
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| 437 | |||
| 438 | # Removes the email body of text after the truncation configurations. |
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| 439 | def cleanup_body(body) |
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| 440 | delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map {|s| Regexp.escape(s)}
|
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| 441 | unless delimiters.empty? |
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| 442 | regex = Regexp.new("^[> ]*(#{ delimiters.join('|') })\s*[\r\n].*", Regexp::MULTILINE)
|
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| 443 | body = body.gsub(regex, '') |
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| 444 | end |
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| 445 | body.strip |
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| 446 | end |
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| 447 | |||
| 448 | def find_assignee_from_keyword(keyword, issue) |
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| 449 | keyword = keyword.to_s.downcase |
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| 450 | assignable = issue.assignable_users |
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| 451 | assignee = nil |
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| 452 | assignee ||= assignable.detect {|a|
|
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| 453 | a.mail.to_s.downcase == keyword || |
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| 454 | a.login.to_s.downcase == keyword |
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| 455 | } |
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| 456 | if assignee.nil? && keyword.match(/ /) |
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| 457 | firstname, lastname = *(keyword.split) # "First Last Throwaway" |
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| 458 | assignee ||= assignable.detect {|a|
|
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| 459 | a.is_a?(User) && a.firstname.to_s.downcase == firstname && |
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| 460 | a.lastname.to_s.downcase == lastname |
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| 461 | } |
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| 462 | end |
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| 463 | if assignee.nil? |
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| 464 | assignee ||= assignable.detect {|a| a.name.downcase == keyword}
|
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| 465 | end |
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| 466 | assignee |
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| 467 | end |
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| 468 | end |