diff app/models/mail_handler.rb @ 0:513646585e45

* Import Redmine trunk SVN rev 3859
author Chris Cannam
date Fri, 23 Jul 2010 15:52:44 +0100
parents
children 94944d00e43c
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--- /dev/null	Thu Jan 01 00:00:00 1970 +0000
+++ b/app/models/mail_handler.rb	Fri Jul 23 15:52:44 2010 +0100
@@ -0,0 +1,336 @@
+# redMine - project management software
+# Copyright (C) 2006-2007  Jean-Philippe Lang
+#
+# This program is free software; you can redistribute it and/or
+# modify it under the terms of the GNU General Public License
+# as published by the Free Software Foundation; either version 2
+# of the License, or (at your option) any later version.
+# 
+# This program is distributed in the hope that it will be useful,
+# but WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+# GNU General Public License for more details.
+# 
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA  02110-1301, USA.
+
+class MailHandler < ActionMailer::Base
+  include ActionView::Helpers::SanitizeHelper
+
+  class UnauthorizedAction < StandardError; end
+  class MissingInformation < StandardError; end
+  
+  attr_reader :email, :user
+
+  def self.receive(email, options={})
+    @@handler_options = options.dup
+    
+    @@handler_options[:issue] ||= {}
+    
+    @@handler_options[:allow_override] = @@handler_options[:allow_override].split(',').collect(&:strip) if @@handler_options[:allow_override].is_a?(String)
+    @@handler_options[:allow_override] ||= []
+    # Project needs to be overridable if not specified
+    @@handler_options[:allow_override] << 'project' unless @@handler_options[:issue].has_key?(:project)
+    # Status overridable by default
+    @@handler_options[:allow_override] << 'status' unless @@handler_options[:issue].has_key?(:status)    
+    
+    @@handler_options[:no_permission_check] = (@@handler_options[:no_permission_check].to_s == '1' ? true : false)
+    super email
+  end
+  
+  # Processes incoming emails
+  # Returns the created object (eg. an issue, a message) or false
+  def receive(email)
+    @email = email
+    sender_email = email.from.to_a.first.to_s.strip
+    # Ignore emails received from the application emission address to avoid hell cycles
+    if sender_email.downcase == Setting.mail_from.to_s.strip.downcase
+      logger.info  "MailHandler: ignoring email from Redmine emission address [#{sender_email}]" if logger && logger.info
+      return false
+    end
+    @user = User.find_by_mail(sender_email) if sender_email.present?
+    if @user && !@user.active?
+      logger.info  "MailHandler: ignoring email from non-active user [#{@user.login}]" if logger && logger.info
+      return false
+    end
+    if @user.nil?
+      # Email was submitted by an unknown user
+      case @@handler_options[:unknown_user]
+      when 'accept'
+        @user = User.anonymous
+      when 'create'
+        @user = MailHandler.create_user_from_email(email)
+        if @user
+          logger.info "MailHandler: [#{@user.login}] account created" if logger && logger.info
+          Mailer.deliver_account_information(@user, @user.password)
+        else
+          logger.error "MailHandler: could not create account for [#{sender_email}]" if logger && logger.error
+          return false
+        end
+      else
+        # Default behaviour, emails from unknown users are ignored
+        logger.info  "MailHandler: ignoring email from unknown user [#{sender_email}]" if logger && logger.info
+        return false
+      end
+    end
+    User.current = @user
+    dispatch
+  end
+  
+  private
+
+  MESSAGE_ID_RE = %r{^<redmine\.([a-z0-9_]+)\-(\d+)\.\d+@}
+  ISSUE_REPLY_SUBJECT_RE = %r{\[[^\]]*#(\d+)\]}
+  MESSAGE_REPLY_SUBJECT_RE = %r{\[[^\]]*msg(\d+)\]}
+  
+  def dispatch
+    headers = [email.in_reply_to, email.references].flatten.compact
+    if headers.detect {|h| h.to_s =~ MESSAGE_ID_RE}
+      klass, object_id = $1, $2.to_i
+      method_name = "receive_#{klass}_reply"
+      if self.class.private_instance_methods.collect(&:to_s).include?(method_name)
+        send method_name, object_id
+      else
+        # ignoring it
+      end
+    elsif m = email.subject.match(ISSUE_REPLY_SUBJECT_RE)
+      receive_issue_reply(m[1].to_i)
+    elsif m = email.subject.match(MESSAGE_REPLY_SUBJECT_RE)
+      receive_message_reply(m[1].to_i)
+    else
+      receive_issue
+    end
+  rescue ActiveRecord::RecordInvalid => e
+    # TODO: send a email to the user
+    logger.error e.message if logger
+    false
+  rescue MissingInformation => e
+    logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger
+    false
+  rescue UnauthorizedAction => e
+    logger.error "MailHandler: unauthorized attempt from #{user}" if logger
+    false
+  end
+  
+  # Creates a new issue
+  def receive_issue
+    project = target_project
+    tracker = (get_keyword(:tracker) && project.trackers.find_by_name(get_keyword(:tracker))) || project.trackers.find(:first)
+    category = (get_keyword(:category) && project.issue_categories.find_by_name(get_keyword(:category)))
+    priority = (get_keyword(:priority) && IssuePriority.find_by_name(get_keyword(:priority)))
+    status =  (get_keyword(:status) && IssueStatus.find_by_name(get_keyword(:status)))
+    assigned_to = (get_keyword(:assigned_to, :override => true) && find_user_from_keyword(get_keyword(:assigned_to, :override => true)))
+    due_date = get_keyword(:due_date, :override => true)
+    start_date = get_keyword(:start_date, :override => true)
+
+    # check permission
+    unless @@handler_options[:no_permission_check]
+      raise UnauthorizedAction unless user.allowed_to?(:add_issues, project)
+    end
+
+    issue = Issue.new(:author => user, :project => project, :tracker => tracker, :category => category, :priority => priority, :due_date => due_date, :start_date => start_date, :assigned_to => assigned_to)
+    # check workflow
+    if status && issue.new_statuses_allowed_to(user).include?(status)
+      issue.status = status
+    end
+    issue.subject = email.subject.chomp[0,255]
+    if issue.subject.blank?
+      issue.subject = '(no subject)'
+    end
+    # custom fields
+    issue.custom_field_values = issue.available_custom_fields.inject({}) do |h, c|
+      if value = get_keyword(c.name, :override => true)
+        h[c.id] = value
+      end
+      h
+    end
+    issue.description = cleaned_up_text_body
+    # add To and Cc as watchers before saving so the watchers can reply to Redmine
+    add_watchers(issue)
+    issue.save!
+    add_attachments(issue)
+    logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger && logger.info
+    issue
+  end
+  
+  def target_project
+    # TODO: other ways to specify project:
+    # * parse the email To field
+    # * specific project (eg. Setting.mail_handler_target_project)
+    target = Project.find_by_identifier(get_keyword(:project))
+    raise MissingInformation.new('Unable to determine target project') if target.nil?
+    target
+  end
+  
+  # Adds a note to an existing issue
+  def receive_issue_reply(issue_id)
+    status =  (get_keyword(:status) && IssueStatus.find_by_name(get_keyword(:status)))
+    due_date = get_keyword(:due_date, :override => true)
+    start_date = get_keyword(:start_date, :override => true)
+    assigned_to = (get_keyword(:assigned_to, :override => true) && find_user_from_keyword(get_keyword(:assigned_to, :override => true)))
+    
+    issue = Issue.find_by_id(issue_id)
+    return unless issue
+    # check permission
+    unless @@handler_options[:no_permission_check]
+      raise UnauthorizedAction unless user.allowed_to?(:add_issue_notes, issue.project) || user.allowed_to?(:edit_issues, issue.project)
+      raise UnauthorizedAction unless status.nil? || user.allowed_to?(:edit_issues, issue.project)
+    end
+
+    # add the note
+    journal = issue.init_journal(user, cleaned_up_text_body)
+    add_attachments(issue)
+    # check workflow
+    if status && issue.new_statuses_allowed_to(user).include?(status)
+      issue.status = status
+    end
+    issue.start_date = start_date if start_date
+    issue.due_date = due_date if due_date
+    issue.assigned_to = assigned_to if assigned_to
+    
+    issue.save!
+    logger.info "MailHandler: issue ##{issue.id} updated by #{user}" if logger && logger.info
+    journal
+  end
+  
+  # Reply will be added to the issue
+  def receive_journal_reply(journal_id)
+    journal = Journal.find_by_id(journal_id)
+    if journal && journal.journalized_type == 'Issue'
+      receive_issue_reply(journal.journalized_id)
+    end
+  end
+  
+  # Receives a reply to a forum message
+  def receive_message_reply(message_id)
+    message = Message.find_by_id(message_id)
+    if message
+      message = message.root
+      
+      unless @@handler_options[:no_permission_check]
+        raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project)
+      end
+      
+      if !message.locked?
+        reply = Message.new(:subject => email.subject.gsub(%r{^.*msg\d+\]}, '').strip,
+                            :content => cleaned_up_text_body)
+        reply.author = user
+        reply.board = message.board
+        message.children << reply
+        add_attachments(reply)
+        reply
+      else
+        logger.info "MailHandler: ignoring reply from [#{sender_email}] to a locked topic" if logger && logger.info
+      end
+    end
+  end
+  
+  def add_attachments(obj)
+    if email.has_attachments?
+      email.attachments.each do |attachment|
+        Attachment.create(:container => obj,
+                          :file => attachment,
+                          :author => user,
+                          :content_type => attachment.content_type)
+      end
+    end
+  end
+  
+  # Adds To and Cc as watchers of the given object if the sender has the
+  # appropriate permission
+  def add_watchers(obj)
+    if user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project)
+      addresses = [email.to, email.cc].flatten.compact.uniq.collect {|a| a.strip.downcase}
+      unless addresses.empty?
+        watchers = User.active.find(:all, :conditions => ['LOWER(mail) IN (?)', addresses])
+        watchers.each {|w| obj.add_watcher(w)}
+      end
+    end
+  end
+  
+  def get_keyword(attr, options={})
+    @keywords ||= {}
+    if @keywords.has_key?(attr)
+      @keywords[attr]
+    else
+      @keywords[attr] = begin
+        if (options[:override] || @@handler_options[:allow_override].include?(attr.to_s)) && plain_text_body.gsub!(/^#{attr.to_s.humanize}[ \t]*:[ \t]*(.+)\s*$/i, '')
+          $1.strip
+        elsif !@@handler_options[:issue][attr].blank?
+          @@handler_options[:issue][attr]
+        end
+      end
+    end
+  end
+  
+  # Returns the text/plain part of the email
+  # If not found (eg. HTML-only email), returns the body with tags removed
+  def plain_text_body
+    return @plain_text_body unless @plain_text_body.nil?
+    parts = @email.parts.collect {|c| (c.respond_to?(:parts) && !c.parts.empty?) ? c.parts : c}.flatten
+    if parts.empty?
+      parts << @email
+    end
+    plain_text_part = parts.detect {|p| p.content_type == 'text/plain'}
+    if plain_text_part.nil?
+      # no text/plain part found, assuming html-only email
+      # strip html tags and remove doctype directive
+      @plain_text_body = strip_tags(@email.body.to_s)
+      @plain_text_body.gsub! %r{^<!DOCTYPE .*$}, ''
+    else
+      @plain_text_body = plain_text_part.body.to_s
+    end
+    @plain_text_body.strip!
+    @plain_text_body
+  end
+  
+  def cleaned_up_text_body
+    cleanup_body(plain_text_body)
+  end
+
+  def self.full_sanitizer
+    @full_sanitizer ||= HTML::FullSanitizer.new
+  end
+  
+  # Creates a user account for the +email+ sender
+  def self.create_user_from_email(email)
+    addr = email.from_addrs.to_a.first
+    if addr && !addr.spec.blank?
+      user = User.new
+      user.mail = addr.spec
+      
+      names = addr.name.blank? ? addr.spec.gsub(/@.*$/, '').split('.') : addr.name.split
+      user.firstname = names.shift
+      user.lastname = names.join(' ')
+      user.lastname = '-' if user.lastname.blank?
+      
+      user.login = user.mail
+      user.password = ActiveSupport::SecureRandom.hex(5)
+      user.language = Setting.default_language
+      user.save ? user : nil
+    end
+  end
+
+  private
+  
+  # Removes the email body of text after the truncation configurations.
+  def cleanup_body(body)
+    delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map {|s| Regexp.escape(s)}
+    unless delimiters.empty?
+      regex = Regexp.new("^(#{ delimiters.join('|') })\s*[\r\n].*", Regexp::MULTILINE)
+      body = body.gsub(regex, '')
+    end
+    body.strip
+  end
+
+  def find_user_from_keyword(keyword)
+    user ||= User.find_by_mail(keyword)
+    user ||= User.find_by_login(keyword)
+    if user.nil? && keyword.match(/ /)
+      firstname, lastname = *(keyword.split) # "First Last Throwaway"
+      user ||= User.find_by_firstname_and_lastname(firstname, lastname)
+    end
+    user
+  end
+end